Hybrid ISO 9001 Certification

Andrew O'Reilly

IRCA-certified Lead Auditor and ASQ-certified Six Sigma Black Belt with more than 25 years of experience in quality management, process improvement, project management and change management.

Andrew has helped clients successfully implement more than 100 quality management systems and has conducted well over 100 internal audits across multiple industries. His broad implementation experience and Prosci-certified Change Practitioner credentials make him particularly effective at providing targeted guidance, overcoming difficult implementation issues and helping teams sustain performance gains while retaining ownership of their QMS. more

Colin Gray

Distinguished consultant and IRCA-certified Lead Auditor with more than 30 years of experience helping hundreds of companies across a wide range of industries.

Colin's strategic approach focuses on designing streamlined, effective processes that provide strong organizational control while driving continuous improvement. In a Hybrid engagement, his breadth of experience is particularly valuable for reviewing complex situations, challenging unnecessary complexity and providing high-level guidance while your team remains responsible for day-to-day implementation. more

Naomi Sato

Finance expert, former senior auditor and ISO 9001 consultant with a strong focus on process efficiency and operational improvement.

Naomi's background in finance and auditing gives her a distinctive perspective on quality management. In a Hybrid engagement, she helps clients identify where processes can be simplified or strengthened and guides improvements that are not only compliant with ISO 9001 but also operationally effective and financially sound. more

Simon Keller

Lead Author and one of the lead architects behind our ISO 9001 implementation methodology, documentation and training system.

Simon specializes in translating complex requirements into clear, practical guidance. His intimate knowledge of our Toolkit and implementation framework makes him particularly valuable to Hybrid clients who need help adapting documentation, designing simple controls or resolving questions about how ISO 9001 should fit their existing operations. more

Greg Thompson

Our General Manager with more than 20 years of experience in ISO 9001 auditing, implementation and management systems.

Greg's management background and global implementation experience give him a practical understanding of the challenges businesses face. His no-nonsense approach directly shapes our Hybrid model, helping ensure the Toolkit and consultant support work together as one practical implementation system rather than as separate services. more

Melodi Nelson

Lead Auditor and consultant with more than 25 years of experience in quality management, internal controls and laboratory auditing.

Melodi's background includes responsibility for internal audits and international product and farm certifications in the food industry. Her experience in regulated environments makes her particularly valuable to Hybrid clients who need targeted expert guidance to satisfy both ISO 9001 and demanding industry-specific requirements. more

Carl Fallon

Client Support Manager, lead auditor and management consultant with more than 15 years of experience implementing quality management systems.

Carl has implemented ISO systems for small and midsize companies throughout North America and Asia. His focus on streamlined processes, efficiency and employee engagement is particularly well suited to Hybrid projects, where clients need practical guidance without losing internal ownership of implementation. more

Robin Bathurst

Lead Auditor and consultant with more than 20 years of specialized experience in medical testing, medical devices and manufacturing.

Robin's background in consulting, training and auditing gives her particular strength in advanced process controls and highly regulated environments. She is especially valuable to Hybrid clients who need expert guidance on sophisticated or high-risk processes while their own team retains responsibility for implementation. more