9001 Simplified | business-friendly tools for ISO 9001

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Terms and Conditions

Please read these Terms and Conditions carefully before using or obtaining any materials, information, products or services through 9001Simplified.com. By accessing 9001Simplified.com and/or by purchasing any of Our products, you agree to accept, without limitation or qualification, all of these Terms and Conditions.

If you do not accept these Terms and Conditions, please exit 9001Simplified.com immediately, and do not make a purchase.

General Terms
9001Simplified.com (the "Website") offers products for sale (collectively the “Products”) and information on ISO 9001 and business management. The Website, Products and information are owned by 9001Simplified.com and its parent company, who are collectively referred to as "We" (or "Us" , "Our" etc.) Access to and use of the Website and the Products is subject to any specific terms and conditions set forth on the individual pages within the Website and these Terms and Conditions (collectively, the "Terms"), and all applicable laws and regulations, including laws and regulations governing copyright and trademark. We reserve the right at any time to change any of the Terms contained herein or any information contained in the Website without prior notice. Any such changes will appear on the individual pages of the Website and/or on this screen. By using the Website, you agree in advance to accept any such changes. If a court finds any of the Terms to be unenforceable or invalid, the unenforceable or invalid Term will be enforced to the fullest extent permitted by applicable law and the other Terms will remain valid and enforceable. The Terms, together with Our Privacy Policy and the items made a part of these Terms by reference, make up the entire agreement between Us relating to your use of the Website and the Products, and replaces any prior understandings or agreements (whether oral or written) regarding your use of the Website and/or Products.

Prices
All Our prices are in US Dollars, and you will be charged in US Dollars. For your convenience, We may display prices in numerous other currencies in parenthesis; the conversion is performed using the most recent exchange rate. However, any currencies shown other than US Dollars are for information only; your credit card issuing bank may use a different exchange rate and add conversion fees (if your account is not denominated in US Dollars) and foreign transaction fees (even if your account is denominated in US Dollars) which could result in an actual cost to you that is different from the amount displayed on Our website (since such fees may in some cases be assessed by your credit card issuing bank and not by us, please contact your credit card issuing bank for details).

Product Delivery Options
The Products are available for download only – which is the fastest delivery method! Immediately after your purchase, you will receive an email with the download instructions. You may choose to burn one CD-ROM as permanent backup. If you have difficulties downloading or opening a file, please contact us through our contact page.

Payment Options
We accept Visa, MasterCard, American Express, Discover and PayPal.

Product Copyright and Use
All Products are copyrighted materials which are protected under international copyright laws. By purchasing a Product from Our website you are granted a non-exclusive limited license to use the Products in accordance with these Terms:

a) Limited Usage: You may use each individual Product, modified or unmodified, at a single company only, belonging to either you or your client. You have to purchase the same Product once more in order to use it at another company or for another client.

b) Modifications: You are authorized to make any necessary modification(s) to our Products to fit your purposes.

c) Unauthorized Use: You may not make Our Products, modified or unmodified, available for redistribution or resale of any kind without prior written consent from Us. This includes placing any of Our Products, modified or unmodified, on a diskette, CD, file server, website or any other medium accessible outside of the company for which the license was purchased. It is your responsibility to safeguard the modified and unmodified Products you purchased from Us and prevent their unauthorized use.

d) Assignability: You may not sub-license, assign, or transfer this license to anyone else without prior written consent from us.

e) Ownership: You may not claim intellectual or exclusive ownership to any of Our Products, modified or unmodified. All products are property of us.


Return Policy (Money-Back Guarantee)
We back Our Products with a Money-Back Guarantee. In case you are not fully satisfied with any of Our Products, you may request a 100% refund within 10 days of purchase subject to the following terms:

a) 10-Days Time Limit: This money-back guarantee is valid for 10 calendar days calculated from the date of purchase. All refund requests must be mailed to us within 10 days by postal mail; the date stamp by the postal service serves as date of notification. Refund requests that are post-stamped later than 10 calendar days after purchase will not be accepted. In addition, your refund request must reach us no later than 40 days of purchase. We recommend that you sent your request by certified express mail and keep a receipt as we are not responsible for lost or delayed mail.

b) Refund Request Form: All refund requests must be in form of our completely filled out Refund Request Form. Incomplete Refund Request Forms will not be accepted.

Download Refund Request form


c) Refunds: Qualified refund requests will be honored within 30 days of receipt. Refunds will be issued as follows:

Purchase by Credit Card: we will issue the refund only to the same credit card as used originally during the purchase;

Purchase by PayPal: we will issue the refund by PayPal to the same email address used for the purchase;

Purchase by Wire Transfer: we will issue the refund by PayPal to the email address shown on the purchase receipt.

All refunds are made in US dollars in the amount of your original payment received by us. We will not refund any bank fees, differentials in exchange rate or any other fees incurred by you.

d) Exclusions: We have the right to dishonor refund requests in the following cases:

Fraud or Abuse: We will not honor refund requests in cases of fraud or abuse. Additional action may include notification of relevant authorities and credit card issuing companies, as well as other legal action.

Transfers: We will not honor refund requests by individuals other than the original customer (as shown on the purchase receipt).

Repeat Purchases: We will not honor refund requests for repeat purchases of the same product by the same customer.

Violation of Terms: Refund Requests that are incomplete, late or otherwise don't meet our Terms will not be accepted.

In case we dishonor a refund request for any reason other than suspected fraud or abuse, we will provide you with new download instructions so that you can re-acquire the product.

e) Abuse: We protect ourselves against abuse and fraud, and we reserve the right to take legal action in case we identify a copy of our product (modified or unmodified) after a refund was issued.

Privacy
Your use of the Website is subject to Our Privacy Policy

Promotional Information
We may make information regarding specific programs, offers or promotions, which We are conducting, available on the Website. Any such program, offer or promotion is subject to the specific terms, conditions and restrictions listed on the Website in connection with such program, offer or promotion. We reserve the right to alter or withdraw any program, offer or promotion at any time. Each program, offer and promotion is void where prohibited by law. Please refer to and read carefully any terms, conditions and restrictions included on the Website in connection with each program, offer or promotion.

Resources and Referrals
We disclaim all responsibility for any referrals made. You, as the ultimate recipient of any referred products or services, assume full responsibility for interviewing, investigating and qualifying any product, service, company, or individual referred to you by Us and our Website. You agree and hold Us harmless from and against any and all claims, actions, and damages (including attorneys' fees) resulting from your use of any product, service, company, or individual referred to you by us and Our Website.

Warranty
Your use of the Website and/or the Products is at your own risk. The Website contains information, facts and opinions from various individuals and organizations. The Website is provided on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are imposed by and incapable of exclusion, restriction or modification under the laws applicable to this agreement. Neither We nor Our licensees, affiliates, agents and representatives endorse or are responsible for the accuracy or reliability of any content on Our Website. The content on Our Website is general in nature and correct to the best of Our knowledge. However, the content on Our Website should not be understood as advice. The content on Our Website may or may not be useful information for you or your company because every situation, individual, company and auditor is different. We explicitly give no guarantee or warranty whatsoever on Our Website, their usability, completeness, compliance with ISO 9001 or any other standard or requirement.

Remember, the Products do not represent your company's ISO 9001 documentation; they are templates that will require modification. Though all Products have been successfully tested in many real-world companies, the Products are sold on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are imposed by and incapable of exclusion, restriction or modification under the laws applicable to this agreement. Neither We nor Our licensees, affiliates, agents and representatives endorse or are responsible for the completeness, accuracy or reliability of the Products. The Products may or may not be useful templates for your company or your circumstances because every situation, company and auditor is different. We explicitly give no guarantee or warranty whatsoever on the Products, their usability, completeness, compliance with ISO 9001 or any other standard or requirement. If you have difficulties downloading or opening a file, please contact us through our contact page.

Hold Harmless
By accessing Our Website and/or by purchasing the Products you agree to hold Us and Our licensees, affiliates, agents and representatives harmless from and against any and all claims, actions, and damages (including attorneys' fees) resulting from your use of Our products, your use of Our Website and the content of the Products and Website.

Limitation of Liability
Neither We nor any of Our licensees, affiliates, agents, representatives or licensors shall be liable to you or anyone else for any loss or injury or any direct, indirect, incidental, consequential, special, punitive or similar damages arising out of your access or use of, or your inability to access or use, the Website, the Products, or any materials, opinions or recommendations of third parties on the Website. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if We have been advised of the possibility of such damage. In jurisdictions that do not allow the exclusion or limitation of incidental or consequential damages, Our liability in such jurisdictions shall be limited to the extent permitted by law. You hereby waive any and all claims against Us and Our subsidiaries, divisions, affiliates, agents, representatives and licensors arising out of your use of the Website, the Products, or any materials, opinions or recommendations of third parties on the Website.

Use of 9001Simplified.com
You may only use the Website if you are at least 18 years of age and can enter into binding contracts (our site is not available for use by minors). You are responsible for maintaining the secrecy of your passwords, login and account information. You will be financially accountable for all uses of the Website by you and anyone using your password and login information. You may only use the Website to make legitimate purchases. You may not use the Website: to make any false, fraudulent or speculative purchase; or otherwise violate any law; or for any other purpose that is unlawful or prohibited by these Terms and Conditions. We may, at any time and without advance notice or liability, terminate or restrict your access to all or any component of the Website.

Malaysia Companies and Individuals
Due to restrictions imposed by the government of Malaysia, our products are not available for sale to Malaysia residents and citizens, as well as companies incorporated in Malaysia.

Availability
The Website is available worldwide to anyone with Internet access. However, the Website may not be continuously available due to maintenance or repairs or due to computer problems or crashes, disruption in Internet service or other unforeseen circumstances. The Website contains information on products and services, not all of which are available in every location. A reference to a product or service on the Website does not imply that such product is or will be available in your location. The content of the Website, including advertising content, is intended for use and display only where its use and display are permissible in accordance with applicable laws and regulations. Each product and service is void where prohibited by law.

Links
We do not review or monitor any web sites linked to the Website and are not responsible for the content of any such linked web sites. Your linking to such web sites is at your own risk. In addition, you agree not to link your web site or any other third party web site to the Website without Our express prior written consent.

Governing Law and Choice of Forum
These Terms and Conditions and any disputes arising out of or related to the Website, Products or use of the Website or Products, shall be governed by, construed and enforced in accordance with the laws of F.T. Labuan where We are incorporated. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms and Conditions or your use of the Website or Products shall be filed only in courts located in F.T. Labuan, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.

Questions or comments regarding the Website and the information contained in the Website should be directed to Us through Our contact page. Any communication or material transmitted to Us via the Website or e-mail is transmitted on a non-confidential basis.

Website Content - Copyrights and Trademarks
The content included on the Website, including but not limited to text, software, photographs, graphics, illustrations and artwork, video, music and sound, and names, logos, trademarks and service marks, are the property of Us or Our licensors or suppliers or other unaffiliated companies and are protected by copyright, trademark and other laws. You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such Website content for any purpose other than personal, non-commercial use without Our prior written permission. To request such permission, contact Us through Our contact page, including your name, address and a description of the purpose of your intended distribution and the information you would like to distribute.

Affiliation
9001Simplified.com is owned and operated by the International Standards Corporation in Malaysia.

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